brandearsocial

Online EXPERIENCE

The emergence of social media has created a trend amongst consumers who love to talk about their internet shopping experiences and review products they have purchased. Use BrandEar to set up notifications for specific keywords relating to brand and product mentions so that you can respond both online and correct problems internally.

The geolocation feature gives marketers insights into local trends, allowing them plan and react accordingly as information becomes available. 

Analyzing trends in customer feedback allows brands to develop efficient strategies to handle difficult situations and prepare for future growth and product development.